Communication Fundamentals

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Communication Fundamentals | 1.23 GB
Duration: 2h 5m | Video: AVC (.mp4) 960x540 29.970 fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Dec 18 2013 | Appropriate for all | Language: English


Effective communication is more than what you say. Make your message more impactful and get the results you want in work and life. In this course author and UCLA Anderson School Professor John Ullmen PhD walks you through strong and clear communication strategies that will help you improve your listening your message your delivery and your effectiveness. These strategies work across departments teams and cultures and help you get through communication blockers.
Topics include:
Managing the intent-impact gap
Designing the content of your message
Improving vocal delivery
Adjusting your body language
Being politically savvy
Listening to whats said whats unsaid and how its said
Increasing empathy and trust
Overcoming anxiety

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